SHIPPING & DELIVERY

At BEARHUG, we pride ourselves on delivering your premium orders safely, swiftly, and with the utmost discretion. We partner with leading global logistics networks to provide reliable shipping worldwide.

Discreet Packing Guaranteed: As stated in our core values, every single order is packed in plain, unbranded boxes or heavy-duty poly mailers. There are no markings, labels, or descriptions on the outside of the box that indicate the nature of the contents.

Order Processing Times:

Standard catalog orders are typically processed, packed, and dispatched within 1–3 business days (excluding weekends and holidays).

For customized B2B, bulk wholesale orders, or private label manufacturing, processing and production timelines will be determined individually as per your contract agreement.

Shipping Times & Rates:

Domestic/Regional Shipping: Typically takes 3–5 business days post-dispatch.

International Shipping: Typically takes 5–12 business days depending on the destination country and customs clearance procedures.

Shipping rates are dynamically calculated at checkout based on the weight of the package and the delivery destination.

Real-Time Order Tracking: Once your package leaves our fulfillment facility, an automated shipping confirmation email containing your tracking number and a direct tracking link will be sent to you immediately. This allows you to monitor your delivery status every step of the way.

Customs, Duties, and Taxes: For international shipments outside our primary fulfillment zones, orders may be subject to local import duties, customs taxes, or fees levied by the destination country. These additional charges are the sole responsibility of the recipient. BEARHUG has no control over these customs policies.